New in the 4th Edition

The fourth edition continues to reflect the dynamic nature of this field, and has been thoroughly updated. New examples, images, case studies, dilemmas, and so on have been included to illustrate the changes.

  • New to this edition is an e-text version. Publishing technology has matured considerably in recent years, to the extent that it is possible to create an interactive textbook. Our e-text version is in full color and supports note sharing, annotating, contextualized navigating, powerful search features, inserted videos, links, and quizzes.

  • A brand new Chapter 12 has been included called ‘Interaction design in practice,’ which covers how practical UX methods, such as Agile UX and Lean UX, have become increasingly popular and more widely used in the world of commerce and business.

  • Old examples and methods no longer used in the field have been removed to make way for the new material (some of which are available on this website). The former Chapter 13 has been removed (but is still available on the website), making the evaluation section three compact chapters.

  • Some chapters have been completely rewritten whilst others have been extensively revised. For example, Chapters 4 and 5 have been substantially updated to reflect new developments in social media and emotional interaction, while also covering the new interaction design issues they raise, such as privacy and addiction.

  • Many examples of new interfaces and technologies have been added to Chapter 6.

  • Chapters 7 and 8 on data collection and analysis have also been substantially updated.

  • We have updated our interviews with leading figures involved in innovative research, state-of-the-art design, and contemporary practice (with the exception of Gary Marsden who, we are sorry to report, died unexpectedly at the end of 2013 ).