Chapter Introduction | Web Resources | Assignment Comments | Teaching Materials

Below is additional material associated with the topics covered in chapter 4.



CSCW and groupware

There are many good sources of information about CSCW and groupware. A good starting point is the usabilityfirst portal:
http://www.usabilityfirst.com/groupware/

Another useful portal for computer-mediated communication is http://www.december.com/cmc/mag/

A good overview of the history of CSCW written by Jonathan Grudin (pdf downloadable from his homepage), is:
Grudin J. (1988) Why CSCW applications fail: Problems in the design and evaluation of organizational interfaces. Proc. CSCW 88, 85-93.





Videos

A large collection of archived videos from the CSCW conference for the period of 1992-2000 can be found at:
http://www.open-video.org/faids/acmcscw.xml

Check out the videos numbered 4, 17, 23, 30, 31 and 36

Research groups

Leading researchers exploring novel technologies and computer-mediated communication can be found at:
Microsoft (e.g., http://research.microsoft.com/sds/)
Intel (e.g., http://www.intel.com/research/exploratory/papr/)
MIT Media Lab (e.g., http://smg.media.mit.edu/)
IBM (http://www.research.ibm.com/SocialComputing/)




Ethnographic studies

A number of ethnographic studies are available on the web, including our own case studies. One of the most extensive collections put together in the 90s was for a project called COTCOS (Cooperative Technologies for Complex Work Settings). There are about 20 studies covering all manner of areas that use quite different analytic approaches to discuss their findings.

See http://www.irit.fr/ACTIVITES/GRIC/cotcos/